Is this North West Division resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the North West Division resort have a swimming pool?

Yes, this North West Division resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North West Division resort?

Best-rates for the North West Division resort starts from $368 per night with includes Child Friendly, Internet, Air Conditioner, Pool, Guest Services, Breakfast, Bar, Kitchen, Laundry, Parking, Sports/Activities, Wellness Facilities, Restaurant, Security/Safety, Bedding/Linens, Entertainment, Wheelchair Accessible, Accessibility, Business Services, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is North West Division resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North West Division resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North West Division resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North West Division resort?

Based on the information reported by the owner or manager, the North West Division resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North West Division resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandai Rainforest Resort By Banyan Tree | Resort in Singapore

| 9.0 (149 Reviews) | 1 Bathroom

North West Division Resort | Mandai Rainforest Resort By Banyan Tree

Resort in North West Division, Singapore

Luxury resort with 2 restaurants, 9-minute walk to Night Safari
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms, and conference space.
Change of towels is available on request.
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with safes and bathrobes. This Singapore resort provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include slippers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Bathrobes

Toilet paper

Towels

Bedroom

Air conditioning

Bed sheets

Safe

Slippers

Soundproofing

Turndown service

Iron/ironing board (on request)

Breakfast

Room service available

2 restaurants

1 poolside bar

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SGD 62 per person

Minibar

Coffee/tea maker

Parking

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 43

Elevator

Activities

Ecotours

Cave exploring

Rock climbing

Full-service spa

Fitness classes

Children's pool

Bike parking

Outdoor pool

General

Meeting rooms

Conference space (5005 square feet)

Ballroom

Elevator

English

Chinese (Mandarin)

Smoke-free property

Mosquito nets

Guest Services

Soundproofed rooms

Children's pool

Children's club (surcharge)

Outdoor pool

Children's games

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Wedding services

Concierge services

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor entertainment area

Spa

Massage - deep-tissue

Massage/treatment rooms

Body wraps

Body treatments

6 treatment rooms

Spa open daily

Body scrubs

Facials

Massage - Thai

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for sgd 180 per night.

Payment Policy

Fee for buffet breakfast: approximately sgd 62 per person rollaway bed fee: sgd 180 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Nur Hisham

Jan 26, 2026 12:24:14 PM

Review Score: 10

Summary: The resorts is beautiful. The room is so cosy & comforting. The staff & service was impeccable.

See All Reviews

Room Arrangement

Room Info	Facilities
Mandai Sanctuary Treehouse Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 63, Partial lake view, Number of bedrooms - 0, Shower only, Ping - 19.1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Suite (Sanctuary) Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Shower/tub combination, Ping - 17, Number of bedrooms - 1, Square feet - 592, Lake view, Bed count minimum 1, Bed count maximum 1, Square meters - 55, Free cribs/infant beds
Mandai Rainforest Treehouse Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 19, Rollaway/extra beds (surcharge), Square meters - 62, Number of bedrooms - 1, Shower only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Family Room (Sanctuary) Room Size: 474 square feet m² 2 King Bed and Queen Bunk Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Ping - 13, Lake view, Bed count maximum 3, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bed count minimum 3
Suite (Rainforest) Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Shower/tub combination, Ping - 17, Number of bedrooms - 1, Garden view, Square feet - 592, Bed count minimum 1, Bed count maximum 1, Square meters - 55, Free cribs/infant beds
Family Room (Retreat) Room Size: 463 square feet m² 2 King Bed and Queen Bunk Bed	General Square meters - 43, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Ping - 13, Bed count maximum 3, Square feet - 463, Resort view, Free cribs/infant beds, Bed count minimum 3
Family Room (Rainforest) Room Size: 474 square feet m² 2 King Bed and Queen Bunk Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Shower only, Ping - 13, Bed count maximum 3, Square feet - 474, Square meters - 44, Free cribs/infant beds, Bed count minimum 3
Sanctuary Double Double Room Size: 388 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Lake view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Room, 1 King Bed (Sanctuary) Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Lake view, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Room, 1 King Bed (Rainforest) Room Size: 388 square feet m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Room, 1 King Bed (Retreat) Room Size: 366 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 366, Bed count minimum 1, Square meters - 34, Resort view, Bed count maximum 1, Free cribs/infant beds, Ping - 10
Rainforest Double Double Room Size: 388 square feet m² 2 Double Beds	General No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 11, Shower only, Square meters - 36, Square feet - 388, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Retreat Double Double Room Size: 388 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 11, Shower only, Square meters - 36, Square feet - 388, Resort view, Bed count minimum 2, Bed count maximum 2